No Refund
At TOHFA Saree, we do not offer refunds on any purchases. All sales are final. We request our customers to review their orders carefully before completing their purchase.
Exchange Policy
We are happy to offer an exchange within **5–7 days of delivery** in case:
* The product has a manufacturing defect.
* The fabric has a quality issue.
* The product received is damaged or incorrect.
* The product does not meet our quality standards.
To request an exchange, please contact our customer support team with your **order number**, product details, and clear photos of the issue. Our team will review your request and assist you as quickly as possible.
Please Note
* The item must be unused, unwashed, and in its original packaging with all tags intact.
* Exchange requests must be made within 5–7 days of receiving the order.
* Exchange is subject to product availability in stock.
* We do not offer exchanges for reasons related to personal preferences, color variations due to screen settings, or change of mind.
* Sale, clearance, or promotional items may not be eligible for exchange unless they arrive damaged or defective.
Contact for Exchange Requests
For any exchange-related assistance, please contact us:
📧 Email: Tohfasaree@gmail.com
📱 WhatsApp / Phone: +91 84880 26261
📍 Address: 2643 Salabatpura, Near Regent Market, Ring Road, Surat - 395003, Gujarat, India
Thank you for choosing TOHFA Saree. We are committed to providing premium quality sarees and excellent customer service.
