This Privacy Policy describes how TOHFA Saree (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website or otherwise interact with us (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted with the revised date.
What Personal Information We Collect
Information You Provide to Us Directly
1. Name, Phone Number, Email, and Shipping Address
2. Order and payment details
3. Account login credentials (if applicable)
4. Any information you send via customer support
Information We Collect Automatically
1. IP address, browser type, device information
2. Pages viewed and time spent on our site
3. Cookies and similar tracking technologies
Information From Third Parties
1. Payment processors (for order payments)
2. Shipping partners (for delivery fulfillment)
3. Marketing and analytics partners
How We Use Your Information
1. To fulfill your orders and deliver products
2. To communicate about your orders, issues, or updates
3. To personalize your shopping experience and offer recommendations
4. For marketing purposes, including promotional emails and offers
5. To improve our website and customer service
6. To prevent fraud and ensure platform security
Sharing Your Information
We may share your personal information with:
1. Service providers like payment gateways, delivery partners, and customer support platforms
2. Marketing partners for promotions (in accordance with privacy laws)
3. Authorities when legally required
4. Affiliates and internal staff for business operations
5. We do not sell or misuse your personal data
Cookies
We use cookies to enhance your user experience, remember preferences, analyze traffic, and show relevant content or ads. You can disable cookies in your browser, but certain features of the site may not function properly.
Data Security & Retention
We use reasonable security measures to protect your personal information. However, no system is completely secure. We retain your data only as long as necessary for business, legal, or operational reasons.
Your Rights
Depending on your location, you may have the right to:
1. Access your personal information
2. Request correction or deletion
3. Object to processing
4. Withdraw consent for marketing
5. Request data portability
6. Lodge a complaint with a data protection authority
To exercise your rights, please contact us using the details below.
Children's Privacy
We do not knowingly collect or process data from children under 16. If you believe your child has provided us with personal data, please contact us immediately for deletion.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
* Email: Tohfasaree@gmail.com
* Phone: +91 84880 26261
* Address: 2643 Salabatpura, Near Regent Market, Ring Road, Surat - 395003, Gujarat, India
